Insurance and billing

Keep policy details, authorization requests, and patient charges in one workflow.

Available in the product

Staff can record patient insurance information, create prior-authorization records, and work with bills and payments. These are internal records and workflows; they are not a live confirmation from a payer unless a separately configured payer integration has been verified.

Verify before relying on a status

The current insurance eligibility action in the application does not query a payer; it assigns a simulated status. Treat it as a development-only path, not evidence of coverage. The team must replace that behavior with a validated payer response before it is used for patient or financial decisions.

No automatic payer confirmation

Do not represent an internal eligibility status, pre-authorization record, or claim draft as approved by an insurer. Confirm coverage and authorization through the organization's established payer process.